Engineering Coordinator

Our client is seeking an experienced Engineering Coordinator to join their dynamic team. The successful candidate will play a pivotal role in ensuring the seamless coordination of engineering schedules, managing customer relations, and optimising operational efficiency.

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Key Responsibilities

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Customer Service Excellence:

• Handle a large volume of customer enquiries via email and phone, ensuring timely and professional responses.

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Schedule Management:

• Coordinate and schedule engineers' appointments, ensuring efficient allocation and utilisation of resources.
• Monitor and manage daily and weekly targets for the engineering team to ensure optimal performance.

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Reporting:

• Prepare and provide regular customer reports to maintain transparency and foster strong client relationships.

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Reactive Works:

• Manage ad-hoc reactive tasks efficiently, prioritising urgent requests to minimise downtime and disruptions.

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Subcontractor Coordination:

• Coordinate subcontractor schedules and oversee billing processes to ensure accurate and timely payments.

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Working Hours:

• Two rotating shifts:
  1. Monday to Thursday: 8:00 am - 4:30 pm or 8:30 am - 5:00 pm
  2. Friday: 8:00 am - 4:00 pm

If you are a proactive and detail-oriented individual looking for a rewarding opportunity to contribute to a growing organisation, we would love to hear from you. Apply today to embark on a fulfilling career journey with us!

• Proven experience in a similar coordination or administrative role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to thrive in a fast-paced environment and adapt to changing priorities.