Sales Administrator

The main focus of this position is to act as the key link between customers and the production team, ensuring orders are processed accurately and efficiently and that customers receive a high level of service.

The successful candidate will be responsible for:

• Liaising with customers regarding orders, queries and delivery requirements.
• Communicating customer requirements clearly to the production team.
• Processing and managing customer orders from receipt through to completion.
• Monitoring production schedules and keeping customers updated on progress.
• Handling customer queries and resolving issues in a professional and timely manner.
• Maintaining accurate sales and customer records.
• Coordinating with production and other internal departments to ensure deadlines are met.
• Providing general administrative and sales support to the team.

The successful candidate will have:

• Previous experience in a sales administration, customer service or office administration role.
• Excellent communication and organisational skills.
• Strong attention to detail and accuracy.
• The ability to effectively manage multiple orders and priorities.
• A professional and customer-focused approach.
• Good computer skills and experience using Microsoft Office.
• The ability to work well as part of a busy team.
• Previous experience within distribution would be an advantage but is not essential.