Logistics & Sales Co-Ordinator 4

Job description

Our Client

Empire Recruitment is recruiting on behalf of a leading organisation for an experienced Logistics & Sales Co-Ordinator to join their team.

This is an excellent opportunity to join an established organisation in a varied role offering the opportunity to develop your skills across sales, customer service and logistics.

The successful candidate will provide day-to-day support across sales administration, customer service, order processing and logistics. You will act as a key link between customers, sales, production, logistics and accounts to ensure orders are processed accurately and delivered on time.

Roles & Responsibilities

Process customer enquiries, sales orders, invoicing and related administration.
Accurately record customer, product, order and delivery information.
Co-ordinate with sales, production, logistics and accounts to support timely order fulfilment.
Assist with dispatch and delivery planning.
Communicate professionally with customers, suppliers and internal teams by phone and email.
Manage the logistics and sales email account, ensuring enquiries are dealt with promptly.
Answer incoming calls and direct enquiries to the appropriate team member.
Prepare and maintain sales, delivery and logistics documentation and records.
Support quotations, order confirmations, delivery scheduling and customer follow-up.
Resolve or escalate customer, delivery and order issues where appropriate.
Maintain a high standard of customer service and attention to detail.
Participate in meetings, training and company processes as required.
Follow company quality, environmental and health & safety procedures.

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Requirements

Previous experience in logistics, sales administration, customer service, office administration or a similar co-ordination role.
Excellent communication and interpersonal skills.
Strong organisational and time-management skills.
Excellent attention to detail and accuracy.
The ability to multitask, prioritise and meet deadlines in a fast-paced environment.
A positive, proactive and customer-focused approach.
Good working knowledge of Microsoft Office and business systems.
The ability to work effectively both independently and as part of a wider team.

Experience within manufacturing, construction products, building materials or distribution would be an advantage.

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Package

Working Hours 9am to 5.30pm Monday to Friday
Salary DOE
21 Days annual leave

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